Services via professional referral

Our Mental Health Community Connector (MHCC) Service works in partnership with NHS Primary Care and five local Primary Care Networks (PCNs): Ely North, Ely South, Cambridge City, Cambridge City 4, and Granta.

The MHCC team provides holistic, non-clinical, strength-based support to individuals, helping them set meaningful wellbeing goals and connect with community-based resources.

We support individuals who:

• Are experiencing moderate to severe mental health challenges, where social connection is an important part of recovery.

• Would benefit from support in setting and achieving personal goals to promote mental health and overall wellbeing.

• Need help accessing local services, groups, and non-clinical activities designed to improve confidence, social inclusion, and independence.

What we offer:

• A flexible mix of face-to-face, telephone, or online support, tailored to the individual’s needs.

• Up to 6 weeks of initial support, with a review at the end of that period.

• One-hour sessions offered weekly or fortnightly.

• A focus on goal-setting and personal development.

Feedback from those we’ve supported:

“It has helped to ground me, helped me to find myself, and to see that I can go forward.”
“It was good to be able to get things off my chest in my home with my connector and feel ok about it.”

Referrals:

Referrals must be made by a primary care professional from one of the participating Primary Care Networks (PCNs) in Cambridgeshire.

Anyone living in Cambridgeshire and Peterborough, whose mental health or wellbeing has been affected by being a victim or a witness of a crime, is eligible to access the Victim and Witness Hub services.

From April 2023, individuals will be offered up to four telephone contacts focusing on self-help techniques such as relaxation, stress and anxiety management.

Adults who are experiencing emotional difficulties and who struggle to cope with distress and relationship problems, are invited to attend a 12-week programme that offers peer support groups as well as the opportunity to learn about new ideas and gain insight on how to manage their wellbeing.

The group supports individuals to focus on coping skills and strategies to deal with difficult feelings and situations.

Referrals for this service are made via GP or Primary Care Mental Health Team.

Our Discharge Buddy Service offers short-term support for up to six weeks to individuals after discharge from crisis services.

Our structured social, emotional and practical support focuses on an individual’s strengths to help recovery, improve wellbeing and prevent future mental health crises.

Referrals into the service are via the crisis care pathway and mental health community teams, primarily the Crisis Resolution and Home Treatment Team (CRHTT), acute in-patient wards and Liaison Psychiatry Service (LPS).

Our Discharge Buddy Service is designed for adults who have experienced a mental health crisis, who require additional support to that being put in place with Locality Teams and/or family carers.

Our team operate during office hours, Monday to Friday, and offer one face-to-face  telephone contact per week. These sessions are designed to provide practical and emotional support, introduce self-help techniques and connect individuals to further mental health services and community-based support.

The suicide mitigation training for GPs and primary care staff develops skills and confidence, instilling hope and co-producing safety plans.

Sessions are GP peer-led together with a CPSL Mind trainer. This 4 Mental Health course is also supported by local NHS and public health teams.

The training can be delivered online or in person over three and a half hours or split into two one and a half hour sessions. Once the training is completed, GPs and primary care staff will be CPD certified.

Book training Tuesday 23 May 2023