Get help now

Experiencing an emotional or mental health crisis?

There are people available to help you right now.

What is a

mental health crisis?

Anybody can experience crisis, for many different reasons and in many different ways. You may be overwhelmed by your emotions, feeling gripped by anxiety, hearing or seeing things that are frightening you or experiencing suicidal thoughts. Whatever your experience, it is nothing to be ashamed of and talking to someone could be the first step to feeling better.

In an emergency dial 999.

In Cambridgeshire and Peterborough, you can access the NHS First Response Service to speak with a mental health crisis team by calling 111 and selecting option 2.

First response service

Are you in a mental health crisis?

Then call…

Contact information for organisations that may be able to help you:

Call 111

option 2

24 hours a day, everyday

The NHS First Response Service is available for all residents of Cambridgeshire and Peterborough.

Call 116 123

24 hours a day, everyday

Samaritans are a UK-wide free to phone service. Other ways to get in touch are available here.

11am to 11pm, everyday

Lifeline is a free to phone service available to all residents of Cambridgeshire and Peterborough.

4.30pm to 10.30pm, everyday

SANEline is a national helpline available for those aged 16 and over.

5pm to Midnight, everyday

The CALM Helpline is a UK-wide service aimed at those who identify as male.

10am to 10pm, everyday

Switchboard LGBT+ Helpline is available for those who identify as LGBT+.

3pm to Midnight, everyday

The Mix offer helpline, text, web chat and email support for those aged 25 or under.

9am to Midnight, everyday

PAPYRUS HOPELINEUK is available for children and young people aged 35 or under. Support is also provided for anyone with concerns about a young person.

7.30am to 3.30am, Monday to Friday, 9am to 3.30am, Saturday to Sunday

Childline is free to call and available for young people experiencing problems or dangers in their lives.

Text ‘Shout’ to the number above

24 hours a day, everyday

Shout is a free text support service for anyone who is a resident in the UK.

9am to 6pm, Monday to Friday (excluding Bank Holidays)

National Mind’s Infoline provides an information and signposting service to additional options for support.

Keep Your Head brings together reliable information on mental health and wellbeing for children, young people and adults across Cambridgeshire and Peterborough.