and select the mental health option
Experiencing an emotional or mental health crisis?
There are people available to help you right now.
Experiencing an emotional or mental health crisis?
There are people available to help you right now.
What is a
mental health crisis?
Anybody can experience crisis, for many different reasons and in many different ways. You may be overwhelmed by your emotions, feeling gripped by anxiety, hearing or seeing things that are frightening you or experiencing suicidal thoughts. Whatever your experience, it is nothing to be ashamed of and talking to someone could be the first step to feeling better.
In an emergency dial 999.
In Cambridgeshire and Peterborough, you can access the NHS First Response Service to speak with a mental health crisis team by calling 111 and selecting the mental health option.
First response service
Are you in a mental health crisis?
Then call…
Call 111
and select the mental health option
24 hours a day, everyday
The NHS First Response Service is available for all residents of Cambridgeshire and Peterborough.
Call 116 123
24 hours a day, everyday
Samaritans are a UK-wide free to phone service. Other ways to get in touch are available here.
Call 0808 808 21 21
11am to 11pm, everyday
Lifeline is a free to phone service available to all residents of Cambridgeshire and Peterborough.
Call 0300 304 7000
4pm to 10pm, everyday
SANEline is a national helpline available for those aged 16 and over.
Call 0800 58 58 58
5pm to Midnight, everyday
The CALM Helpline is a UK-wide service aimed at those who identify as male.
Call 0300 330 0630
10am to 10pm, everyday
Switchboard LGBT+ Helpline is available for those who identify as LGBT+.
Call 0808 808 4994
4pm to 11pm, Monday to Friday
The Mix offer helpline, text, web chat and email support for those aged 25 or under.
Call 0800 068 41 41
24 hours a day, everyday
PAPYRUS HOPELINEUK is available for children and young people aged 35 or under. Support is also provided for anyone with concerns about a young person.
Call 0800 1111
24 hours a day, everyday
Childline is free to call and available for young people experiencing problems or dangers in their lives.
Text ‘Shout’ to the number above
24 hours a day, everyday
Shout is a free text support service for anyone who is a resident in the UK.
Call 0300 123 3393
9am to 6pm, Monday to Friday (excluding Bank Holidays)
National Mind’s Infoline provides an information and signposting service to additional options for support.
Mind Legal line: 0300 466 6463 offers legal information and general advice on mental health related law in England and Wales.
Keep Your Head brings together reliable information on mental health and wellbeing for children, young people and adults across Cambridgeshire and Peterborough.