WorkWell Coach

The Work Well Coach is responsible for providing personalised support and guidance to individuals with disabilities or health barriers, helping them to enter, return to, or stay in employment.

The role involves assessing individual needs through a ‘What Matters to You’ conversation, developing personalised Back to Work or Thrive at Work action plans, providing supporting as they move toward their goals.

Liaising with employers and stakeholders to facilitate successful employment outcomes. Work Well Coaches may attend multi agency meetings with or on behalf of individuals.

Specific Duties and Responsibilities:

Assessment and Engagement:

• Conduct a comprehensive person-centred assessment to understand the individuals health conditions, skills, experiences, and employment goals, using a ‘What Matters’ to You conversation.
• Develop personalized Back to Work or Thrive at Work plan to address specific barriers and outline clear steps toward gaining or maintaining employment.

Personalised Coaching and Support:

• Provide one to one coaching (face to face/phone/virtual) to help individuals build confidence, enhance their skills and prepare for employment.
• Offer ongoing support and motivation, adapting strategies as necessary to meet the individual’s evolving needs.

Onward Referral:

• Identify and connect individuals to suitable employment support organisations to support with training, skills development, and job opportunities that align with the individual’s abilities and aspirations.
• Liaise with employers and employment support organisations to facilitate reasonable adjustments, ensuring that workplace support is in place.
• Refer to, and support engagement with VCSE organisations providing individuals with opportunities to develop skills and confidence.

Employer Liaison:

• Build and maintain relationships with local employers, advocating for the hiring of individuals with disabilities or health barriers.
• Provide employers with guidance on creating inclusive workplaces and making reasonable adjustments.

Multi-Disciplinary Working:

• Work closely with health and care providers and other support services to coordinate comprehensive support for individuals, attending and contributing to multi-disciplinary meetings.

  Monitoring and Evaluation:

• Track individuals progress toward goals, maintaining accurate and up to date records.
• Evaluate the effectiveness of personalized plans and interventions, making adjustments to improve outcomes.

Compliance and Best Practice:

• Stay informed about relevant legislation, policies, and best practice related to disability employment and the workplace.
• Ensure all activities comply with legal and organizational standards.
• Attending team debriefs, meetings and training.