Trauma Informed Communication

This interactive, discussion-based course is designed to strengthen understanding of trauma-informed practice and, more specifically, how collaborative communication support this practice. Participants will consider the importance of leading conversations with compassion, empathy and empowerment, as well as learning ways of putting effective communication into practice.

 

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Duration

2 days in person only

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Cost

£3,200

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Participants

For all

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Format

In Person

What you will learn

As a result of this course, participants will:

understand how trauma-informed work supports people and how collaborative communication is part of this practice

know the significance of working with a strengths-based approach

understand the importance of language and communication in our services.

understand how to use the decision-making matrix to support people in making changes.

know how to communicate effectively using reflective listening.

be able to use an outcome-based framework as part of successful conversations.

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Who the course is for

There are plenty of opportunities for building on strengths-based approaches to working and to see how effective this is in practice. This course is for any individual or organisation who values people as the heart of their services and wants to support them to have autonomy and motivation in their lives.

lady in pink top sitting on chair
Two men talking with each other

What you will learn

As a result of this course, participants will:

understand how trauma-informed work supports people and how collaborative communication is part of this practice

know the significance of working with a strengths-based approach

understand the importance of language and communication in our services.

understand how to use the decision-making matrix to support people in making changes.

know how to communicate effectively using reflective listening.

be able to use an outcome-based framework as part of successful conversations.

lady in pink top sitting on chair

Who the course is for

There are plenty of opportunities for building on strengths-based approaches to working and to see how effective this is in practice. This course is for any individual or organisation who values people as the heart of their services and wants to support them to have autonomy and motivation in their lives.

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For all

Hand drawn blue alarmclock Course length: 6 hours

Communication is key in supporting people with their mental health, especially when they are in distress. As well as providing information to develop your awareness of mental health challenges such as stress and low mood, this course will enable you to build trust with people on calls and provide you with some techniques that can empower those who you are supporting to prioritise their own wellbeing.

For all

Hand drawn blue alarmclock Course length: 2 days (or 4 half days)

This is a two-day Mental Health First Aid (MHFA) course. Become a certified Mental Health First Aider (MHFAider®) with CPSL Mind and gain the confidence to support others.

MHFA provides attendees with the skills to:

1. Recognise the signs of poor mental health

2. Have the confidence to start a conversation

3. Create an action plan

4. Know where to signpost for further support

We now offer individual places on our Mental Health First Aid courses, click view course to find out more