Crisis Recovery Worker

Salary: £29,347.00 p.a. FTE

Location: Peterborough

Date posted: 24/03/26

Part Time Crisis Recovery Worker

42 hours per fortnight, working on a rolling 2 week rota

Week 1: Tuesday, Saturday, Sunday – Week 2: Monday, Wednesday, Friday

Evenings Shifts: 4.30pm – 11.30pm

Salary Scale Point 19 £29,347.00 pa FTE

Including 1 point for anti-social hours

Based at The Sanctuary, Peterborough

The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.

Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:

  • Establishing connection and rapport in a non-intrusive, non-judgmental and compassionate manner
  • Supporting individuals through guided self-help strategies including grounding, breathing techniques.
  • Supporting individuals to relay their immediate needs and concerns and offering emotional and practical support and information to address these.
  • Provide individuals with information on and how to connect with social support networks available to them in their own community.
  • Supporting individuals to make a safety plan. 

Person Specification

Essential:

To demonstrate compatibility with CPSL Mind’s aims, objectives and values

Demonstrable experience of working with or supporting individuals experiencing emotional distress

Evidence of providing person centred support

A demonstrable awareness and understanding of mental health

Proven experience of engaging, supporting and empowering individuals on a one-to-one basis

Good communication skills across a range of media ie, face to face, telephone, writing documents, email, presentations and data collection

Ability to work on own initiative and respond with flexibility

Ability to engage and work as part of a team and manage own workloads

Capacity to work flexible hours within an agreed shift pattern

Desirable:

Full driving licence held and car owner/access to car

Clear understanding of principles of suicide prevention and safety planning

Self-aware with ability to manage own wellbeing

Ability to use Microsoft Office, particularly Word, Excel and Teams