Spring 2017

Welcome to our first ebulletin of 2017!

This edition actually marks a number of ‘firsts…the first time that we’ve published jointly with P&F Mind, as we work ever-closer in the run-up to our merger; the first edition since we appointed MiC’s new interim Chair Jo Lucas and my first time writing as Interim CEO of both Mind in Cambridgeshire and Peterborough & Fenland Mind.

As always, we hope you find it interesting and helpful but if you have any ideas about how we might improve it, do let us know.

Best wishes,
Aly Anderson,
Interim CEO

News from the CEO desk

It is an absolute privilege to take on this role, especially during this exciting time of change. Having been with Mind in Cambridgeshire since before the Cam-Mind /Hunts Mind merger, it now feels absolutely right that we join forces with our colleagues at Peterborough & Fenland Mind. We have been working closely together on various different projects over the past few years and we make a great team. We are on track to be one organisation by 1 April 2017. See below for more information from P&F Mind’s Emily Gray, who has been project-managing the merger process brilliantly since January, working alongside a team from both organisations.

News Flash!

The big news for us over the past week is that an additional year’s funding has been secured from Cambridgeshire and Peterborough CCG, for the continuation of the ‘111’ First Response Service. This includes MiC’s Sanctuary services in both Cambridge and Peterborough.

These services have changed the face of mental health crisis support in Cambridgeshire and Peterborough. The work of our dedicated Sanctuary teams has played an important part in this success and we thank them for their unfailing commitment and compassion.

Corporate Partners

MiC and P&F Mind have received some fantastic support from the local business community in recent years. So far this year, we have already received a magnificent donation of £23,000 from ARM in Cambridge, while a number of other organisations have named us their ‘Charity of the Year’. Among them is the online gaming company Jagex, which is looking to raise a very significant sum for our STOP Suicide campaign over the next 12 months. Please see below for more information.

Marathon Challenge

Finally – please see below our story about the MiC trio who are running the London Marathon to raise funds for us. One of them in particular needs all the help she can get. Please support them if you can!

That’s enough from me – as there is lots more exciting news below. Please do let us have your feedback to this ebulletin by emailing us. We’d love to hear from you.

Aly Anderson
Interim CEO

Making the Headlines

AGM has impact

It was with much sadness – and a great deal of pride – that we said goodbye to our former CEO of 13 years Sarah Hughes at MiC’s AGM on 11 January 2017. Sarah has moved on to become CEO of the Centre for Mental Health and has already been spotted giving interviews for Sky News and as a signatory to a hard-hitting letter to The Times. We are so proud of what she has achieved and she is greatly missed.

Celebrating journeys

The AGM gave us an opportunity to acknowledge Sarah’s enormous contribution to both our local Minds and the wider Mind network. It also gave us a platform to celebrate the impact of our work across Cambridgeshire over the past year. Heartfelt thanks go out to our amazing speakers: Detective Superintendent Martin Brunning from Cambridgeshire Constabulary, who spoke powerfully about the work MiC and P&F Mind have been doing as part of the Blue Light programme; MiC’s own Peter Gathercole, who wowed the 50-strong audience with the story of his personal journey, and local mental health campaigner Andy Dunne, who showed the film he made with ITV to encourage young men to talk more openly about their mental wellbeing.


We also showed a wonderful animation, created voluntarily by the talented local animator Ben Reed, which illustrates the inspiring journey of one member of our Personality Disorder peer support group. This will be available to view on our website very soon and our sincere thanks go to both of them. For more inspiring stories and information, please check out our Impact Report.

The MiC AGM event also acknowledged the hard work and commitment of MiC’s former Chair Deborah McGovern, who stepped down after two years in the role and introduced our new interim Chair Jo Lucas who is no stranger to MiC, having been a Trustee for the past four years. Jo and the MiC Board are now working very closely with P&F Mind Trustees, chaired by Howard Fuller, in readiness for the Boards to merge in April.

Charity of the Year

We are delighted to announce that Jagex, the Cambridge based multi-award-winning game developer and creator of RuneScape, has chosen Mind in Cambridgeshire to be their Charity of the Year, alongside The Princes Trust and YMCA. The Jagex team is hoping to raise a very significant sum for our STOP Suicide campaign over the next 12 months, as well as volunteering for us in various ways. We are very excited about this new partnership and are very much looking forward to working with the Jagex team.

Local Support 

We have also had a number of other organisations and community groups confirm us as their Charity of the Year for 2017 including Meet Cambridge, March Golf Club, Independent Living Service at Cambridge County Council, Addenbrooke’s Pantomime 2017 and Dotty Knits, a local knitting club in Ramsey. Our thanks go to all these organisations for their fantastic support.

Marathon Challenge

Three members of the MiC team are set to run the Virgin Money London Marathon to raise funds for our newly merged organisation – please support them if you can.

Interim CEO Aly Anderson, Senior Project Worker Lamin Fatti and Support Worker Ben Anderson are in various stages of training for their big run on 23 April 2017. “I’d like to say that I am going to be running alongside Lamin and Ben but, in truth, I will be a very long way behind them,” says Aly, who describes the training so far as “painfully slow”.

The trio has gained places as part of this year’s Heads Together activity, led by the Duke and Duchess of Cambridge and Prince Harry. They have set an initial target of £2000. To contribute, please click here. Be assured that all the funds raised will go to support local projects. Thank you!

Management Structure Changes

We are pleased to announce some temporary changes to our management structure in the run-up to the merger between MiC and PF & Mind. From now until July 2017, Neeta Makwana from P&F Mind and Hannah Turner from MiC will be taking on the interim roles of Joint Heads of Services. Hannah and Neeta will be working very closely together to ensure the smooth running of services across all three offices during this transition period.

Service & Project Updates

Merger News

MiC and P&F Mind will be merging this April. We have been working closely in partnership for a number of years, and we are delighted to now be formalising our relationship. All legal, financial and HR processes are well underway and we are expecting a very smooth transition.

Services unchanged

Those who use our services will see very little difference, other than a new name, as we do not anticipate any changes to the way we deliver our services resulting from the merger. We are looking forward to launching our new organisation and we are proposing that our new name will be Cambridgeshire, Peterborough and South Lincolnshire Mind, to be known as CPSL Mind.

For further information, please contact Emily Gray at Emily.gray@cpslmind.org.uk.

Wellbeing Service

The Wellbeing Service continues to support individuals through its groups, workshops and one to ones.

Workshops that we have coming up are:

  • Anger Management for Men
  • Anger Management for Women
  • Anxiety Management
  • 5 Steps To Wellbeing
  • I Matter Too (for carers)

Please take a look at our website if you would like to book a place.

Changing Lives Primary Care Service

Demand for the Changing Lives service remains extremely high. In response to this, we have continued a period of proactive volunteer recruitment.

Recently we have welcomed Katy, Jan and Joanna to the team at Barrere House, Dea, Wendy, Rosane and Clare to The Limes, plus Violeta and Angela to our base in Wisbech. We’ve just held a very successful meeting and CPD event for the counselling team, which was a lovely way to welcome some of those new counsellors.

Fenland service

The therapeutic services in the Fenlands remain very active. Our counselling service is delivered from the Queen Mary Centre in Wisbech and we have been happy to welcome a couple of new counsellors to the team there in recent weeks. In terms of our Cognitive Behavioural Therapy (CBT) service, clients can also access sessions in Wisbech, as well as via home visits in other parts of the county.

Group therapy

Exciting plans are afoot to provide group therapy from April 2017, which will increase the capacity of the service and allow for the provision of a wider range of talking therapies.

A review of self-report questionnaires, from April 2016 to December 2016, detailed exceptionally positive feedback from our service users. A big thank you to everyone in the team, whose dedication makes everything we do possible.


Two new support workers have joined the Support2Recovery (S2R) team. Rod Shaw and Julian Holloway bring a wealth of additional knowledge and experience to the team.

We also welcome the very experienced social care professional Linda Leigh to the team, who is joining us for six months to support us for two days a week with the CQC application and to ensure the service is ready for registration. This is a very large piece of work that will take months to complete but will benefit the service greatly with regards to applying for contracts and maintaining high quality support.

Adults Chronically Excluded (ACE)

ACE is a specialised service that works with adults with mental health problems aged between 18 – 65, who in the past have found it difficult to make use of other services within Peterborough.

We can help with issues around housing and homelessness and have a direct link worker at Peterborough City Council’s Housing Needs Service so that we can deal with issues quickly.

This month we have successfully supported a number of people to maintain their accommodation, including a gentleman who was previously living under a bridge. With help from ACE and other partnership agencies in Peterborough, he has set up his own home and is back in contact with his family. With the support of one of the city hostels, we have also secured accommodation for a man whose relationship had broken down and found himself homeless for a number of months. It is gratifying when an agency we work in close partnership with reports that our ACE Project Worker, Victoria, is an extension of their team!

To access the service, please call 01733 530651 or email ace@cpslmind.org.uk 

Peterborough Community Assistance Scheme (PCAS)

The PCAS service provides Peterborough residents with emergency support in regard to benefits and housing.

Our PCAS Project Worker works with their clients to ensure that their needs are met as quickly as possible and provides support to help avoid similar problems in the future.

In February alone, we supported 18 clients at PIP/ESA medical assessments and seven clients at tribunals.

To find out more, contact our PCAS Team on 01733 362990 or visit www.cpslmind.org.uk

South Lincolnshire Outreach Service

The South Lincolnshire Outreach Service offers a wellbeing service in Stamford, Bourne and Boston where clients are offered up to six one-to-one sessions.

We support individuals who are experiencing or at risk of depression, anxiety, stress or any other mental health condition.

Our new South Lincs Wellbeing and Recovery Worker, Susan Shaw started with us in February (see below for more details).

Susan will be supporting clients in: 

  • Stamford on Wednesdays at two locations; morning from 10am-1pm at Citizens Advice Bureau and St Mary’s Clinic in the afternoon from 2-5pm, where we work closely with a GP who leads on the Mental Health Forum in Stamford.
  • Bourne on Friday mornings at Bourne Heath Clinic from 9am-1pm.
  • For details of services in Boston please contact us.

For more information, call us on 01733 362 991 or email wellbeing@cpslmind.org.uk

Connecting Mums

Connecting Mums is a six week course for pregnant women and mums over 16 years, with babies up to two years. The course runs in Peterborough and its aim is to remove isolation, meet others, build confidence and emotional wellbeing.

There are 11 mums on our most recent course who will be focusing on each of the 5 Ways to Wellbeing. Participants from previous courses have reported great outcomes, particularly in areas such as managing mental health, social networks, identify and improved self-esteem.

Mums Matter

We have also developed a new course in conjunction with national Mind called Mums Matter. This has been developed in conjunction with 30 mums, with lived experience of Post-natal depression and anxiety, and has taken on board their suggestions and requests for what would have helped them. There have been two pilot courses delivered and more to be delivered in the new financial year.

To find out more about our courses please contact: 01733 362990 or email connectingmums@cpslmind.org.uk

Stepping Forward

Stepping Forward is a new service for people in Peterborough and Fenland experiencing Psychosis, Personality Disorder and Affective Disorder. This person-centred service includes group sessions and one to one work.

Our new Project Lead, Leonnie Barlow, started with us last month and will be out and about building on existing relationships in Peterborough and Fenland areas.

Hearing Voice group

Our Hearing Voice peer support group in Peterborough regularly welcomes 8-10 people, who share their experiences in a safe environment, developing friendships and support networks.

Contact Leonnie on 01733 362 991 or via leonnie.barlow@cpslmind.org.uk

The SUN Network

The SUN network is looking at incorporating Drug & Alcohol services into the SUN Network Recovery Cafes, due to overlap between mental health and substance abuse.

We are currently looking to recruit volunteers to help us run the cafes. For more information contact us on 01480 276057 or email enquiries@sunnetwork.org.uk

Our new website is up and running and to date we have given out over 3000 Crisis Cards across the county.

Finally, the SUN network will be moving offices to the The Maple Centre in Huntingdon from 1 April 2017. This is in response to service user feedback.

The Sanctuary 

The Sanctuary continues to provide person-centred support to individuals experiencing crisis. As outlined above, the funding for this vital work has now been extended for another year.

Between October and December 2016, there were 391 visits to both Sanctuaries in Cambridge and Peterborough.

Anyone experiencing a mental health crisis can contact the First Response Service (FRS) on NHS111 option 2.

For further information, please contact Hannah Turner, Sanctuary Manager via hannah.turner@cpslmind.org.uk 

Training and development

We have been delivering our bespoke course Responding to patients in mental distress to student paramedics at the East of England Ambulance Service (EEAS) for several years now and the number of courses has been growing year on year. Following a recent tender process, we have been commissioned to deliver up to 30 full day courses over the next 12 months, with the possibility of extending the contract for a further year.

New Resilience Courses

Our Training Manager Ruth Brown recently completed the facilitator training required to deliver the Strengthening Personal Resilience and the Manager’s Role in Resilience courses, developed by nationally-recognised resilience expert Prof Derek Mowbray.

Ruth is planning to deliver two Managing Stress and Building Resilience courses at Barrere House, Cambridge on 26 April and 21 July. These are being offered to the public at a special introductory price of £95 per delegate, with additional discounts for Mind in Cambridgeshire staff and volunteers. To book online please visit our website. Places are limited, so please book early to avoid disappointment.

Training University Staff

Colleges of the University of Cambridge are showing increasing interest in our bespoke Responding to students in mental distress course. This course, developed for porters, tutors and housekeepers, who are often the first responders to students in mental health crisis, has been very well received. After a student wishing to harm themselves called the Porters’ Lodge, the porter on duty said: “I learnt so much on the Mental Health Porters’ course that I felt confident to say: are you saying you want to kill yourself?  I would have never considered saying that before to a student.”

For further information about our training services, please email Ruth Brown, Training Manager.

Blue Light Programme

The Blue Light Project continues to go from strength to strength and is gaining great momentum. We now have 154 Blue Light Champions in total from Cambridgeshire Constabulary, Cambridgeshire Search and Rescue, Cambridgeshire Fire and Rescue, St John Ambulance and East of England Ambulance Service. The Champions have come together in service-specific networks and there are some really creative initiatives happening. In addition to that, some of the Champions took part in Time to Talk Day, during which the fire service made a short video that they posted on Twitter.

Staff training

Training continues to be delivered in the following: Managing Mental Health in the Emergency Services (aimed at Line Managers) – delivered to 88 Police Sergeants and higher ranking officers, Mental Health Awareness, STOP Suicide campaign, as well as specific training for Champions about their role.

The Blue Light programme has encouraged the emergency services to work together at a senior level on mental health issues. For example, the Police are working with the Fire Service to implement TRiM (Trauma Risk Management). This is offered to staff who have been called to a job that may be deemed as traumatic to those involved. The Police have being using the TRiM process for several years and the Fire Service will be implementing TRiM from April 2017. The expertise of the Police in this process is proving invaluable to the Fire Service.

Cambridgeshire Police will be implementing Wellness Action Plans for all staff in the coming months. “The intention is to roll out in the next few weeks with a mandate that all line managers hold a quarterly 121 with all their staff and just talk about the person, rather than work”, said Detective Superintendent Martin Brunning. This is a significant shift in culture for the Police and indicates that they are looking at mental health in a proactive way.

Stress LESS

Before the New Year we were awarded some funding by Cambridgeshire & Peterborough Collaborative Outreach Network (CPCO) to deliver FREE one day ‘Student Wellbeing’ workshops for teachers and support staff working with students aged 15 and above.

We have now delivered four workshops, reaching 21 schools overall. These workshops included training school staff to deliver the ‘Stress LESS’ early intervention/prevention programme and also equipping them to respond appropriately to students in mental distress (including self-harm and suicide prevention).

Each school has been given a Stress LESS ‘starter pack’ and students have the opportunity to apply for an Innovation Grant to develop their own resources.

We are delighted that the project has now been awarded further funding from the CCG, with which we propose to run an additional six workshops across the county this year.

For more info on Stress LESS, see our web page or email us. You can also follow the campaign on social media below, sharing your #Take5challenge strategies. 

STOP Suicide

Research we carried out last year identified pub and bar staff as among the most likely non-mental health professionals to encounter individuals who are in distress, particularly men. As a result, Cambridgeshire County Council is now funding us to carry out a new STOP Suicide campaign for this group in Peterborough and Wisbech. We’ve already had lots of interest from bar staff across both areas, who have welcomed the opportunity to learn new skills.

Other updates:

  • We now have 53 Organisational Pledges and over 1200 Personal Pledges
  • 400 fans on Facebook and 1,374 followers in Twitter
  • Since the campaign launched, over 22,000 visits to the website
  • Over 3000 conversations on the subjects of mental health and suicide
  • 258 people trained in ASIST since the STOP Suicide work began
  • We have delivered 21 STOP Suicide Workshops, reaching 236 people.

For more information, please contact our Mental Health Campaigns Officer Dominika:

Resilient Together

In June 2016, our Resilient Together team were awarded a Buddy Scheme partnership with Lancashire Mind. This partnership was funded by national Mind’s Equality Improvement team. The purpose of this scheme is to buddy up, share expertise and exchange ideas to embed equality, diversity and inclusion into local Mind services.

We hold mentoring sessions each month on Skype, which has been a great way to share knowledge and insights. Each month we do a brief check in and then alternate leading the primary topic for that session.

On 5 December 2016, our Resilient Together team visited Lancashire Mind to meet with staff involved in Asset Based Community Development, Wellbeing Challenge, Service Design and other wellbeing work as well as to see some of the activities in action. We have benefitted from tips for engaging with men by exploring their Facing Up project. This has been extremely helpful to us, as we are in the early stages of our men’s wellbeing activity.

On the 1 February 2017, Paul and Lauren from Lancashire Mind came to visit Cambridgeshire Mind.  They attended a World Café event that we hosted in the Southern Fringe of Cambridge with residents and professionals. We have found our partnership work a great success and we will take our learning forward to improve and grow our community based projects.

For more information, please contact our Project Lead Rachael Walsh:

New Faces

Recently appointed Allan Hughes tells us about his role as Wellbeing Service Project worker, his interests outside of work and what his hopes are for the role.

Read more about Alan.

A Day in the Life

This time we take a peek into ‘A Day in the Life’ of Susan Shaw – Wellbeing and Recovery Worker for South Lincolnshire at Peterborough and Fenland Mind.

Find out more…

What does your typical day look like? If you’d like to feature in the next ebulletin, please email us.

Introducing Trustees

In the spotlight this month is…

…Trustee, Caroline Newman.

Learn more about Caroline.

The Bigger Mental Health Picture

Important links, news and surveys in the wider world of mental health