May 2016

Welcome to the May edition of MiC’s ebulletin – watch out for the next in August!

I hope you find it interesting and helpful but if you have any ideas about how we might improve it, do let us know.

Best wishes,
Sarah Hughes, CEO

Mind April 15 EB Image 1News from the CEO desk

Hello everyone,

Over the last few months, we have been working on improving our systems, reviewing our infrastructure and developing new services. We have taken a huge step forward in opening The Sanctuary on the 4th April and of course since then we have been working really hard to make sure we are providing a service that offers help to people at their most vulnerable time. We are already finding that the service is helping people de-escalate their crisis, while also diverting people away from A&E. There will be more about The Sanctuary later on in the ebulletin.


Our focus on infrastructure is also an important stage in our development because we have expanded significantly over the last three years. In order to maintain an exceptional level of service, we needed to review roles and responsibilities and also look at resources and systems. The outcome of this so far has been an investment into better phones for staff who are often out on the road seeing clients, improved data collection recording systems and clear admin and finance functions. We are already seeing the benefit of this and look forward to the next phase which will include connecting IT programmes across the organisation.

img-1-feb-16Buildings Refurb

You will also notice that both Barrere House and The Limes are having a facelift. We are so pleased to have been able to improve the environment from which we provide our services and of course improve staff experience. Both buildings have had blinds replaced, we are in the throes of having therapy rooms and offices painted and new carpets and furniture are on their way. Hannah Turner has led on this initiative and I think all of us are hugely grateful for her attention to detail and her thoughtfulness.

Welcomes and Goodbyes

Mind April 15 EB Image 4Mind in Cambs has recently restructured the senior management team to include a Director of Services – we welcome Lynn Mars into this role. Aly Anderson has taken up the mantle as Director of Enterprise and Business Development, while Sally Keown is Director of Core Services. Sally has stepped down from her role as deputy CEO, which has been handed over to Aly. I take this opportunity to thank Sally for all her hard work in this role over the last few years.

Mind April 15 EB Image 3Sadly, we are also losing Claire Kearns as HR Administrator. I know that we will miss her hugely, as she is the driving force behind the phenomenal recruitment campaigns we have held over the last year but we wish her every luck in the world. If you are however interested in applying for this role, please click here.

We’re very pleased to announce that we have now got a fundraiser on the team. Zoe Doherty has joined us to help boost funds for all our services, with the aim of reaching more people. This is an exciting time and we welcome Zoe with open arms!

Finally, we also welcome Kevin Vanterpool onto our board. Kevin is well known locally as one of the driving forces behind improving crisis care, so we are very lucky to have his support. We hope to introduce him properly next time.

There are so many interesting things going on – the service updates below will give you more details. I hope you can see how very devoted the staff are to getting services right and focused on making a difference.

I continue to be proud of Mind in Cambridgeshire.

Service Updates

Mind April 15 EB Image 6Cambridgeshire Wellbeing Service

The Wellbeing Service has been busy reviewing the groups and workshops that we provide. Unfortunately, this has resulted in our Men’s and Women’s groups closing. The Allotment group will also be closing. I would like to say a big thank you to our volunteers for all their hard work and dedication over the years, we couldn’t have done it with without you.

July 2016 will bring with it a new workshop – 5 Steps To Wellbeing. Research has shown that incorporating positive wellbeing in the 5 key areas of Connecting, Getting Active, Giving, Keep Learning and Taking Notice, can help to improve our mental wellbeing. Our prospectus, detailing everything what the Wellbeing Service offers, can be downloaded from our website.

img-8-feb-16Changing Lives Primary Care Service

The Changing Lives team has been restructured and the staff are now settling well into their roles. Simone Coughlin is the Admin and Performance Lead, Alex Cox is the Cognitive Behavioural Therapy (CBT) Clinical Lead and Kim Davies has joined the organisation as the Counselling Clinical Lead. Together, they will coordinate the Changing Lives service.

The new team have been busily refining the running of the service, to ensure that clients referring in get a smooth, efficient experience. They have implemented weekly triaging of new referrals, introduced improved processing and there have been significant reductions in waiting times across both counselling and CBT.

Changing Lives are about to start a new phase of volunteer recruitment to add some new people to our counselling team. If you’re interested in being a volunteer counsellor, perhaps as a qualified counsellor or as a trainee on a Level 4 course, please don’t hesitate to get in touch.


Support2Recovery (S2R) is going from strength to strength. We have updated our technology and all of our workers are now using the new smartphones.

We have also welcomed four new Support Workers to our team which has meant that the wait time to access our support has been significantly reduced.

The team are all attending different training sessions, which has added to their already established skills and we look forward to the future of the service.

SUN NetworkThe SUN Network

The SUN Network have just completed a Service User 5 Values visit to Richmond Fellowship and will be publishing the report soon.

We are updating the website and the Crisis Card and are running several evaluation consultations to include Recovery Coaches, The Sanctuary and Metropolitan.

We have had staff changes with Weaver leaving and Lois assuming the post of interim manager. We are also looking for volunteers to help with the Drug and Alcohol cafes, so please get in touch if you’re interested.

eb-may-16-img-1The Sanctuary 

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) and Mind in Cambridgeshire have teamed up to offer a new safe haven for those experiencing a mental health crisis.

The Sanctuary, which is in Cambridge, has been opened to allow people to get practical and emotional support. It is open from 6pm until 1am, yet the exact location is not being identified as access is by referral via emergency services or other health professional only. Since it began operating on 4 April, there have been 51 referrals to the service and positive press coverage from the Cambridge News, BBC Radio Cambridgeshire (from 1.35 hours) and Cambridge TV.

It is part of the recently-launched Urgent and Emergency Care Vanguard programme in Cambridgeshire and Peterborough.

NHS organisations — including Cambridgeshire and Peterborough Clinical Commissioning Group — together with local authorities, Cambridgeshire Police and representatives of the third sector have combined to launch a series of pilot projects aimed at improving the way urgent mental health care is delivered and reduce the pressures of accident and emergency departments.

For further information, please contact Lynn Mars Director of Services, Mind in Cambridgeshire E. T. 01480 470480

training and workshopsTraining and development

Our training provision continues to grow and develop, with an ever increasing number of corporate, statutory and voluntary sector clients and several new clients in the education sector.

We are continuing to run open MHFA courses bimonthly and also in-house courses for a wide range of clients, including the University of Cambridge Clinical School and The Sanctuary. Our MHFA courses are attended by a wide range of individuals including corporate staff, one of whom said: “It was relevant and engaging and I will use the learning in the workplace when supporting others (colleagues)” and another said “it was very thought provoking. I will be using and promoting it in my role as (workplace) Wellbeing Champion.”

We delivered 21 Blue Light Managers’ courses, on behalf of National Mind, during phase one of the project and have been involved in discussing amendments to the course for phase two which is due to be rolled out from June. We continue to deliver mental health training to student paramedics across the East of England and have been invited to tender for additional and ongoing work from September 2016.

There is continued interest in the ASIST courses, which we have recently delivered for mid-Essex CCG and The Sanctuary. We are expecting further commissions from two voluntary sector organisations in Cambridgeshire. These have resulted from the interest generated by the STOP Suicide Workshops.

We are strategically expanding our pool of Associate trainers to include those with a wide variety of knowledge and experience to give us maximum flexibility. Most recently we have recruited a ‘Mindfulness’ trainer and will be offering some one off workshops to gauge the potential level of interest in an 8-week course.

For further information about our training services, please email Ruth Brown, Training Manager.

Mind April 15 EB Image 14Blue Light

We are delighted to be working jointly with Peterborough and Fenland Mind on the next stage of the Blue Light Programme, which seeks to support the mental wellbeing of emergency services personnel by developing sustainable networks across the county’s police, fire & rescue, ambulance and search & rescue services.

Our two organisations bid jointly for a year’s worth of funding and are one of just four pilot sites across the country. As part of this work, we have recruited two new staff – one in Peterborough and one in Cambridge –  who are due to start work on the project in mid-June. Watch this space for more information as this exciting work progresses.

Stress LESS insta prof whiteStress LESS

Stress LESS, our exciting, county-wide campaign to help young people cope with the stresses of exams, is already making a big difference, touching more than 600 people in just a month. The campaign’s #Take5challenge invites young people (aged 12-18) to change five small things in their lives, over five weeks, using an Action Plan, to prevent the pressures of the exam season from overwhelming them.

The campaign is being led by Mind in Cambridgeshire and funded by Cambridgeshire County Council and Peterborough City Council. It launched as a pilot during National Revision Week (18-22 April 2016), and peaked in Mental Health Awareness Week, 16-22 May 2016.

Bringing the campaign to life is a network of 18 Stress LESS Champions across Cambridge, Huntingdon, Ely and Peterborough. These are students (aged 14-18) who promote the #Take5challenge strategies with other students, share their own and signpost their peers to help and support as and when required. Since the launch, Champions have already had over 100 conversations with their peers, distributed hundreds of campaign resources within their schools/colleges and even set up Stress LESS mentoring sessions.

We have also now trained 11 members of staff at Long Road Sixth Form College, in Cambridge, to deliver the workshop – and they are going to be running the session for students from September this year.

Other highlights include:

  • 104 Stress LESS Facebook fans, reaching at least 600 people
  • More than 288 retweets and mentions of Stress LESS posts via Mind in Cambridgeshire Twitter
  • 2,014 page views and 1,689 visits to the Stress LESS webpage
  • A live webinar on youth mental health, stress and relationships, 17 May at 6pm
  • Positive local media coverage from Cambridge News, Ely News, BBC Radio Cambridgeshire (around 2.20 mins) and Cambridgeshire Carers Trust
  • 11 Long Road Sixth Form staff trained in delivering Stress LESS Workshop.

For more info on Stress LESS and how to get involved, see our website or email us.

Finally, please share the campaign far and wide and take part in our #Take5challenge on social media below!

MIND-Stop-Suicide-CampaignSTOP Suicide

It’s been a busy time for the STOP Suicide Campaign. Most recently, we marked Mental Health Awareness Week (16-22 May 2016) with a live webinar on mental health & relationships, as well as having a presence at a number of stands including one at Cambridge Central Library, Grafton Centre Cambridge, run by Cambridge City Council, and at Cancer Research UK’s staff wellbeing event.

On top of this, the campaign team have been attending various suicide prevention meetings, conferences and events, including the MindEd Trust Conference on 18 March, which brought together leading health, education and political figures.

On 23 May, we were delighted to spend some time with Kim Borrowdale, from Suicide Prevention Australia, who was on a fact-finding trip in the UK and wanted to learn more about the work we have been doing across Cambridgeshire and Peterborough. This was a great opportunity for us to share ideas and good practice and we plan to stay in touch.

In addition, Great Northern has agreed to display STOP Suicide resources at key railway stations.

Finally, some quick updates for you:

  • 887 Personal Pledges and 46 Organisational Pledges
  • 1,156 followers on Twitter and 347 fans on Facebook
  • 17,230 visits to the website since its launch in Sept 2014
  • More than 2000 face-to-face conversations on mental health and suicide
  • A presence at more than 60 Community Events and Meetings
  • STOP Suicide resources distributed to at least 43 different locations across Fenland, Peterborough, Melbourn, Cambridge
  • new active Campaign Makers
  • 248 people trained as ASIST ‘first aiders’
  • 124 people trained in our STOP Suicide Workshops
  • 111 people trained in basic Suicide Awareness (SuicideTALK)

“Excellent training and thought-provoking – feel much more confident in dealing with a person considering suicide.”

img-10-feb-16Resilient Together

Resilient Together has been on an exciting journey over the past six months working in Wisbech and the Southern Fringe of Cambridge. We have recently had our baseline evaluation report provided by Associate Development Solutions, which has given us an idea of resilience levels in both areas.

By working on a street level, we have had many meaningful conversations with residents about the things that matter to them in their community. To date we’ve had over 90 conversations with residents in the Southern Fringe of Cambridge and over 150 conversations in Wisbech. We’ve heard about the many existing strengths and assets within the communities that have included gifts and skills of residents such as:

  • Listening
  • Craft work
  • Passion to challenge stigma surrounding mental health
  • Gardening
  • Adult education

We’ve identified potential community leaders who are keen to support with the co-production of workshops and activities, to promote resilience and raise mental health awareness in their communities. Holly Swick has recently joined our team, as our Training and Programmes Coordinator. Holly has delivered her first stakeholder meeting with residents in Wisbech exploring youth mental health awareness.

If you’re a resident within the Southern Fringe of Cambridge, or Wisbech, and would like to get involved with raising mental health awareness among young people and/or to learn more about how you can help build resilience in your communities, please get in touch.

eb-may-16-img-2New Faces

Freshly appointed Holly Swick tells us about her new role, her previous mental health experience and why she’s so excited to be given this opportunity within Mind in Cambridgeshire.

Read more about Holly.

eb-may-16-img-3A Day in the Life

This time we take a peek into ‘A Day in the Life’ of Changing Lives Admin and Performance Lead
Simone Coughlin.  Find out more…

What does your typical day look like? If you’d like to feature in the next ebulletin, please email us.

eb-may-16-img-4Introducing Trustees

In the spotlight this month is… Trustee, Alexis Willett. Discover more about Alexis.

Mind April 15 EB Image 19

The Bigger Mental Health Picture

Important links, news and surveys in the wider world of mental health